1. Introduction
Rooted in Motion ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
2. Information We Collect
Personal Information: When you book a class or contact us, we may collect:
- Name and contact details (email, phone number)
- Payment information (processed securely through third-party providers)
- Health information relevant to your participation (injuries, medical conditions)
- Booking history and preferences
Website Usage: We may collect technical information such as IP address, browser type, and pages visited to improve our website experience.
3. How We Use Your Information
We use your personal information to:
- Process bookings and manage class attendance
- Communicate with you about your bookings and our services
- Ensure your safety during classes (health information)
- Process payments and manage accounts
- Send you relevant updates (with your consent)
- Improve our services and website
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment processors: To process payments securely (e.g., Stripe, PayPal)
- Booking platforms: To manage class bookings (e.g., Calendly)
- Service providers: Who help us operate our business (hosting, email services)
We require all third parties to respect your privacy and handle your data in accordance with applicable data protection laws.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the contact form.
7. Cookies
Our website may use cookies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting purposes.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via the contact form.
Data Controller: Rooted in Motion, Maidstone, Kent, UK